Martin Automotive
Automotive
2136 Washington Rd
Washington,
IL
61571
(309) 745-9513
Mon - Fri: 7:00AM - 6:00PM
Sat - Sun: Closed
About
Many big dealerships and service centers have combined forces, creating fewer options for a customer to get quality service. When customers don't know where else to turn, many settle for a "Quickie" or specialized service shop for oil changes, brakes, exhausts and tires; while some of these centers may have knowledge to perform some simple services, they usually are lacking the technical skill and expertise required to perform quality work. Information, Skill, and Technology are vital in performing proper vehicle maintenance. The majority of vehicles on the road today are computer controlled, which require professionals in this field to invest considerable time, money, and complex tools in their profession to diagnose, repair and maintain customer vehicles properly. Additionally, continuous training, research and testing are necessary to our technicians for them to be at the top of their game all the time. Although all of these items are invested to deliver quality service to you, we make every effort to keep a competitive labor rate and use quality warranted parts to ensure our customers are truly receiving value. It's true that you get what you pay for. We offer a reasonable rate, quality parts, and hold ourselves to high principles. We provide you and your community with honest, competent, trained professionals that you can trust.
Our technical background and ethics are the foundations of our business. In addition, we offer our customers a safe, comfortable and convenient place to stay while visiting us. Here are a few more benefits when you become a customer:
A beautiful, clean customer lounge
Free Wi-Fi access
Pub seating perfect for lap tops
Clean, comfy chairs and sofas
Satellite Television
Gourmet Coffee
Clean Children's Cubby Corner
Clean Restrooms
Clear visibility to service area at all times
Fantastic customer service
Clearly written repair orders, always available electronically
Clean and professional service area
Competent, Professional, Friendly Staff
Local shuttle service
No Surprises
Accurate Quotes
Non-intimidating service advising
For more info please visit our web site www.martinauto.net
Services
- Alternators and Starters
- Asian Repair
- Batteries
- Brake Repair
- Brake System Repair
- Collision Repair
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Diesel
- Diesel Specialist
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- GM Factory Trained Specialist
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- Napa Autocare Nationwide Warranty
- New Tire Replacement
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Scheduled Factory Maintenance
- Service Department
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
Insurance
- Most insurance accepted
- Most extended Warranties accepted
Payments
- American Express
- Care Credit
- Cash
- Check
- Debit
- Discover
- Financing
- Mastercard
- Napa Easy Pay (Credit Card)
- PayPal
- Traveler's Check
- Visa
Staff
Randy Martin
ase
Tammy Martin
Certifications & Memberships
5 stars DON_SARAH H Featured review
I dropped off my Suburban without an appointmemt due to a burst break line. I left the keys in the drop box along with a message. They were able to start working on it the next day. Problem solved and vehicle running good again but more importantly it is safe.
Martin Automotive replied:
Thanks for the great review Don. We appreciate your business. Todd Burke
5 stars LARRY & VICKY S Verified customer
Thanks for a great experience. Transportation provided, and a clear explanation of all charges. Tammy and Todd helped ... Read More
5 stars WENDY & PHIL R Verified customer
As always, Martin Automotive aims to please! Scheduling the appointment, having a courtesy ride when I need it, and pay ... Read More
5 stars BRIAN S Verified customer
Great service, Ask for Ron. They are all very friendly though and very helpful, having only been there a couple times I ... Read More
Martin Automotive replied:
Brian, Thanks for the great review and your comments. I'm happy that you are satisfied with the service that we have provided for you and your wife's vehicle. Thanks again, and we will see you on your next service visit. Ron Crabtree~Martin Automotive.
5 stars Anonymous Verified customer
They went out of their way to take my children and me home when were expecting to have to wait for the vehicle to be fin ... Read More
Martin Automotive replied:
Thank you for the great review. We are glad that we could help you with your vehicle needs. Thanks again and we will see you on your next visit. Ron Crabtree~Martin Automotive
5 stars JILL D Verified customer
Staff was very friendly. Facility was spotless. No pressure to buy things I didn't need. Service was great!
Martin Automotive replied:
Thank you for the great review! Hope to see you on your next service visit! Ron Crabtree~Martin Automotive
5 stars Anonymous Verified customer
Martin Automotive was very friendly and quick to get me a same-day estimate for new tires. Not only did they email me a ... Read More
Martin Automotive replied:
Thank you very much for the great review! We are please that we made your experience with us a great one! Ron Crabtree~Martin Automotive
5 stars Anonymous Verified customer
Great service and friendly atmosphere. No pressure for recommended services when I said I needed to discuss with my spo ... Read More
Martin Automotive replied:
Thanks for the great review! Hope to see you on your next needed service! Thanks again. Ron Crabtree~Martin Automotive
4 stars DOUG S Verified customer
Really friendly, polite and knowledgeable people. Car was done quicker than expected. I would go back. Thanks
Martin Automotive replied:
It was great seeing you again Doug! Thank you for your business and we will see you on the next service visit. Ron Crabtree~Martin Automotive.
5 stars ALISON J Verified customer
I had new windshield wipers installed on my way to work. I didn't even finish my cup of coffee (from their fabulous loun ... Read More
Martin Automotive replied:
We are so happy that we didn't throw a wrench in your busy schedule. We appreciate your business and we're glad you enjoyed the lounge. Thanks! Tammy Martin, Martin Automotive
5 stars BRAD M Verified customer
Good service
Martin Automotive replied:
Thanks for your business Brad.