96.6% would refer friends and family to us

5 stars Customer since 2021

I felt the staff was very professional. I felt like the vet was excellent. She explained everything and made recommendations for treatment that were reasonable. Thank you very much for the excellent care.

1 stars Customer since 2002

I have taken all my pets for close to 30 years to your clinic and I have truly cared about all of you. Yesterday's experience was, to say the least, extremely disappointing. I couldn't get in the clinic because I did not have a mask and you did not have courtesy masks which in all honestly that was very uncourteous since when the appointment was made we were not told that we had. It shows to me disregard and the receptionist didn't even show regret for that or that she even cared or indicated you were out of inexpensive masks..

Then when the other assistant came and pick up Zorro and we went through the list of things to do. She brought up heartworm prevention to which I responded I did not want it except for the test after she insisted I do the test. She acknowledged me but come and behold when Zorro was brought back to me she had had Zorro with the heartworm prevention injection. Absolutely ridiculous and uncaring, I was not happy. I protested and the assistant said that it only was $104. After I left I looked at the bill, it really was for $152. I should have not paid in protest but I felt obliged at the moment and now I am totally sorry I did. It certainly angered me and gave me a bad afternoon. It was very clear to me that she was pushing for the very expensive test and Proheart injection. She did not even apologized and rudely walked away when I asked her if she had extra $104 ($152 really) in her packet to pay for something she did not want.

I I will be calling on Monday and demand a reimbursement or I will not go back after these many years. How strong I feel and it is obvious I will not be missed as the client care is obviously gone from the clinic. I am sorry for this review as I have cared for you for long time but times and the clinic have changed.

5 stars Customer since 2021

Everyone I encountered was super nice, very helpful and super caring about my dog. I would give them a 10 star rating! Love this place!!

4 stars Customer since 2014

They worked me in their busy schedule so that they could treat my dog who was in bm pain. The wait was very ling but worth it because they diagnosed what was wrong and gave me medicine and helpful advice.

Martins Point Veterinary Hospital replied:

Glad we could help!

5 stars Customer since 2021

Everyone was friendly and accommodating. They saw our dog less than 2 hrs after I called. The vet was wonderful-friendly to me and compassionate to our dog.

Martins Point Veterinary Hospital replied:

Thank you for sharing!

5 stars Customer since 2021

The staff was courteous, the facilities clean and Dr. Horne very warm and knowledgeable. He spent a lot of time with us as first time dog owners which was very much appreciated.

Martins Point Veterinary Hospital replied:

Congratulations and let us know if you have any questions.

5 stars Customer since 2018

I like the way they take care of our fur babies. They treat them as if they were their own.

They take the time to examine and ask how your fur babies are feeling and behaving at home.

Martins Point Veterinary Hospital replied:

Thank you!

5 stars Customer since 2001

Wonderful service as always.

Martins Point Veterinary Hospital replied:

We hope you are home and doing well :)

5 stars Customer since 1995

I was able to call and get an appointment same day which was very much appreciated. Everyone is helpful and friendly for Miss Coco Mia.

Martins Point Veterinary Hospital replied:

We hope she is on the mend :)

5 stars Verified customer

Everyone was very kind & accommodating, and I appreciated the overall calm disposition of the staff. My dog snagged himself good on a fishing lure, and Martin’s point vet hospital took him immediately and had him back to me all patched-up within 2hrs time. Though it matters less when it comes to medical emergencies, I thought the overall cost for their services was more than reasonable.

Martins Point Veterinary Hospital replied:

Thank you very much!

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