I haven't had a good experience. I requested to cancel treatment due to so uncomfortability with the braces. To remove my braces I have constantly had to deal with appointment being rescheduled. When I called to get them remove they kept stating we will call you back never received a call back! Not to mention that I received bills in the mail for treatment. Stating i owe the company for treatment. I was going to go back to switch to invasilign but I will be going somewhere else. I still have my braces on with wax almost a year later!