Massage Heights Ingersoll

2 stars Roxanne G Featured review

My massage therapist (Piper) was very pleasant & seemed nice enough, but he did not give the massage that I asked for. I needed deep tissue massage & I asked him to give me more intense pressure, but he said that he just couldn't muster the strength. He is very tiny & apparently doesn't have the arm or wrist strength that it takes to do this type of massage. I needed it very badly & a day later when I went back to my Physical Therapist, she asked me if I had gotten a massage like I told her that I would. I told her yes, but she even told me that it really didn't seem as though I had. My muscles were still all very tight & in knots.
She told me next time I need to go to a massage therapist who could give me the deep tissue massage that my extremely tight muscles really need. So even though I liked him as a person, he just couldn't provide me with what I really needed. I felt that my time & money was pretty much wasted with this visit. Hopefully next time, I can get in with someone who can give me a great massage as I have had in the past with Desi or Marsei.

8 years ago

Massage Heights Ingersoll replied:

We apologize that you felt your experience was a waste of your money and time. We hope that you come and give us another try with another therapist, soon. Please call, and let us ELEVATE your EVERYDAY!

5 stars Diana M Customer since 2013

Cami is sensitive to my specific needs and injuries and is also educational at instructing me what I can do help with my pain and discomfort between massages. She communicated well, both listening and verbally. She is also positive, personnal, and nurturing.
Cami recently saw my 91 year old mother, who was also most appreciative of Cami's massage skills and personable, caring approach.

8 years ago

2 stars Lisa W Customer since 2013

I am a monthly payingmember and I arrived on time at my massage appointment for a one hour massage and was promptly escorted to my massage room. However, after quickly removing my clothes, I waited 15 minutes for the person to arrive. When I said to her and that I was wondering if she'd forgotten me she said shes having to to pee alot now. So I basically got a 45 minute massage and paid for a 60 min! I will say however, that most of the massages are excellent.

8 years ago

5 stars Roxanne G Customer since 2013

Great overall experience!

8 years ago

5 stars Anonymous Verified customer

My massage was great - relaxing and stress relieving........then I got to the lobby and was hit with what I like to call the "sales pitch". I politely said I would think about it quickly and was treated to more "how about this option...how about this". To be honest this could be the reason I may not return which is sad because my massage was great. The sales pitch can take a relaxing massage away pretty quickly.

8 years ago

1 stars Savannah H Customer since 2013

I've usually had great experiences with massage there, but this last one was not very good. My masseuse asked in the beginning if I wanted more or less pressure. I said a little more and she adjusted the pressure accordingly, however, soon after that conversation, it was back to more of a light rub. Her technique seemed to be lacking--she did long pulls and pushes that didn't seem to have any rhyme or reason. I felt like it was very amateur. To top it off, when she had me turn over on my back and she was doing my shoulders, her breath stank really bad. I could not relax at all.
Again, I have had really great experiences in the past, just not this time.

8 years ago

5 stars Mollie G Customer since 2014