90.0% would refer friends and family to us

5 stars Customer since 2016

Very relaxing

3 stars Verified customer

Visited for the purpose of getting massage focusing on my lower back - but got massage in many other places that were not necessary - feet, legs, etc. Wished he had spent more time on lower back.

5 stars Customer since 2016

Best one hour you can get to relieve those aches and pains and give your body the best relaxation experience. I have had many massages, but by far Kara is the best yet. Thank you for the awesome relaxing spa atmosphere.

1 stars Verified customer

I received your gift card from a friend . This was my first time at Massage Heights. I had gone to massage envy for years but had given up my membership so i was really looking forward to this!

I Scheduled my appointment they ask me to arrive 15 to 20 minutes early which I did. I waited and waited. The girl at the front was very nice and offered me water. She said that my masseuse would be out on the hour. It was already five after when she told me this after waiting longer I finally ask her if the masseuse was even there . She said that he was supposed to be out but was still in session with his previous client. They asked me to wait and they would go knock on the door to see why he was late I had an appointment afterwards and said no I could not stay. I went because I was in pain in my back and hip. I wanted to relax. Not the results I got!

Very disappointed!

5 stars Verified customer

I always love my massage. My therapist is great. I always leave feeling relaxed. The staff is friendly.

2 stars Customer since 2016

Everyone was really nice and accommodating but I did not like the massage that I got. My massage therapist did not use deep enough pressure and did not focus on the areas that I wanted massaged. I still have all the same knots in my neck and hips. I want someone to get all my knots out even if it hurts because I know it will feel better later.

5 stars Customer since 2016

This was my first massage and I was not disappointed. I felt great afterwards and will return.

5 stars Customer since 2015

Alex was wondering.

1 stars Verified customer

My appointment never happened. The masseuse had to cancel at the last minute.

3 stars Customer since 2014

I always enjoy Ivan, he is great. But what makes me not want to continue my membership at times is the front desk. I either get my appt not right, I requested for my boyfriend and I to be in the same room together and that didn't happen. I requested for a two hour message and I only received an hour. I was charge because the receptionist did not use my prepaids correctly and when I schedule my massage, the receptionist already told me I did not have to pay and I was charged for my boyfriend membership which he did not sign for consent for. I really enjoy receiving massages and the facials here but these past experiences with massage heights has been very difficult. When I was checking out in my last massage there was 5 receptionist, 4 on their phone and one checking me out. Now I understand why my massages are never correct.