86.3% would refer friends and family to us

5 stars Customer since 2017

I had a facial and Olivia was wonderful. It was very relaxing and she took the time to massage my neck and shoulders too. I would highly recommend going here.

5 stars Customer since 2016

Please include Brianna on the above list, because she is awesome at making me feel better.

Massage Retreat & Spa-Maple Grove replied:

Hello Roger- We are happy to hear that you were pleased with your massage from Brianna. We aim to provide Best Experience. Best Results. at all of our clients, so we are happy to hear you received that service with us. Thank you for taking time out of your day to review our spa. We appreciate your business, and hope to see you soon!

5 stars Customer since 2017

She knew all the right places to work on and spent quality time making sure my bad areas were covered the most. Today I woke up without stiffness or pain, so that tells me she did an excellent job!

Massage Retreat & Spa-Maple Grove replied:

Hello Deb- We are happy to hear that you were pleased with your massage from Trudy. We aim to provide Best Experience. Best Results to all of our clients, so we are happy to know you received that service with us. Thank you for taking time out our your day to review our spa. We appreciate your business, and hope to see you soon!

5 stars Customer since 2016

I feel fabulous! Best massage I have EVER experienced! Thank you Trudy, I will be back!

Massage Retreat & Spa-Maple Grove replied:

Hello Tiffany- We are happy to hear that you are pleased with your massage from Trudy. We aim to provide Best Experience. Best Results to all of our clients. So we are glad to hear you received that service with us. Thank you for taking time out of your day to review our spa. We appreciate your business and we look forward to you coming in again soon!

1 stars Verified customer

Very unhappy. When I called to book the appointment I specifically said I need a deep tissue. I was told on the phone that Courtney could do deep tissue. I agreed to the appointment because I was told she could do deep tissue. When I got into the room will be in the massage and I knew from the beginning she would not be able to do the tissue while laying on the table I begin to get very upset as what I came in for was not being done. It was more like rubbing lotion on the body . The massage only lasted 45 minutes. I'm very disappointed as I needed body work done and nothing was accomplished. I paid money for the service but received no benefits. The next room over the employees were laughing and making too much noise.

Massage Retreat & Spa-Maple Grove replied:

Hello Valued Customer- We are sorry to hear that you were not satisfied with your massage with Courtney. I have brought this issue to the spa managers attention, and they have scheduled extra training for the service desk and the therapist regarding this issue. We would love for you to come back in for a complimentary 1 hour massage with a massage therapist that is great for deep tissue. Please reach out to the Maple Grove Spa directly to schedule your free massage. Please ask for Brittanni when making your appointment. Thank you for taking time out of your day to review our spa and to bring these issues to our attention. We hope to see you back in soon. Have a great day.

3 stars Customer since 2016

The massage itself was fine, however the front desk was not the best. I had received an email advertising a massage with hot towels for $69, so I scheduled, telling of my email when I made the appointment. When I arrived, was told the massage would be $89, so I reminded of the email but was told I wasn't eligible of that price point. The clerk did give me the price, but don't send me an email for something I am not eligible for. Then I had to remind the massage therapist of the hot towel ad on, not sure if it had been communicated or not.

Massage Retreat & Spa-Maple Grove replied:

Hello Sarah- We are so sorry to hear that you had this experience with our service desk. We aim to provide Best Experience. Best Results. to all of our clients. I have brought this issue to the Spa Managers attention and they have scheduled extra training for the service desk so that we can correct this. We would like to have you come back in for complimentary service. We hope to see you back in soon. Thank you for taking time out of your day to review our spa and to bring this issue to our attention. Have a wonderful day!

5 stars Verified customer

The massage was wonderful !! Looking forward to next month massage

Massage Retreat & Spa-Maple Grove replied:

Hello Valued Customer- We are happy to hear that you were pleased with your massage with us. We aim to provide Best Experience. Best Results. to all of our clients, so it's great to know you received that service with us. Thank you for taking time out of your day to review our spa, and we appreciate your business. We hope so see you back soon!

5 stars Verified customer

Awesome as always. Money is tight for me but I make it a point to come every month.

5 stars Customer since 2001

Very good! Very informative with each step on the bioActive treatment I had done. I will most likely do again!

Massage Retreat & Spa-Maple Grove replied:

Hello Neeka- We are happy to hear that you were pleased with your BioActive peel with Jessi. We aim to provide Best Experience. Best Results. to all of our clients, so its great to know you received that service with us. Thank you for taking time out of your day to review our Spa. We appreciate your business, and hope to see you soon!

5 stars Customer since 2017

I had the best massage from Chris it was so nice to finally get a quality massage!

Massage Retreat & Spa-Maple Grove replied:

Hello Amy - We are happy to hear that you were pleased with your massage with Chris. We aim to provide Best Experience. Best Results. to all of our clients, so its great to know you received that service with us. Thank you for taking time out of your day to review our Spa. We appreciate your business, and hope to see you soon!

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