Booking was easy and the person on the phone was pleasant, the front receptionist was friendly and explained things clearly. However, the main thing I was there for, the massage, was lackluster. It just didn't feel like a professional massage.
Hello, we are happy you were pleased with the customer service you experienced. We apologize for the quality of the massage you received. Feel free to call and we can try to get you in with another therapist. Thank you for letting us know what needs to be improved. We are here for you when you need us, so do not hesitate to reach out. Again, we apologize and hope we can get in contact with you to resolve any issues. Have a wonderful day! Thank you.