98.9% would refer friends and family to us

1 stars Verified customer

My problem was with the person on the desk I wanted to know how much it would cost to have the egr cooler replaced he would not give me an answer on the phone and also said they would have to do a diagnostic test I asked how much and was told $160.00 because it was a vw I told him that vw would do it for $135.00 and my original problem was eng. ck. lite mass airflow code. The diagnosis had already been done and the dealer showed me that the egr cooler was bad finally after much hassle he told me what it would cost and it was the same as vw. I really resent being talked to like I was stupid as I have over 45 years as an aircraft and auto mechanic. All I was doing was comparing prices.

5 stars Verified customer

As always Massey provides the highest standard of service and never disappoints.

5 stars Verified customer

Very professional

5 stars Verified customer

Very friendly and helpful staff, folks you can trust.

5 stars Verified customer

Excellent service, honest, wouldn't use anyone else!

5 stars Verified customer

Consistently provides exceptional and courteous service.

5 stars Verified customer

The wonderful folks at Massey are always responsive, communicative, and fair. They answer all my questions and won't do any service unnecessarily.

5 stars Verified customer

Massey's always helps me clearly understand what my car needs, takes care of the issues, and they are courteous and professional.

5 stars Verified customer

Super awesome customer service and very understandable/patient.

5 stars Verified customer

Brought my vehicle in to Massey for a second opinion. Glad I did. My Durango was losing oil pressure. Even though "the Beast" is old and tired-almost 214k miles, Chris and the guys at Massey didn't just tell me to "junk her" like the first shop did. Replaced oil pressure sensor/switch and did a couple of maintenance items (battery and oil change) and had me back on the road in a day! (The first shop had it for 3 days before they could even look at it)

Yes, the Beast is not not long for this world but with continued TLC she'll get me around a little while longer. Thanks to several people in the neighborhood who suggested Massey.