100.0% would refer friends and family to us

5 stars Verified customer

Again they brought expertise and solutions. I truly trust and reccommend Masten Air!

Masten Air Conditioning & Heating, Inc. replied:

Thank you!!

5 stars Customer since 2013

Only use Masten for all our HVAC needs. Trustworthy, reliable Excellent company to work with.

Masten Air Conditioning & Heating, Inc. replied:

Thank you Radhi.

5 stars Customer since 2018

Jason Masten was a pleasure to work with. He explained everything in perfect, understandable detail. His estimate included "Good, Better, Best" options. We chose the "Better" option, it being a far superior unit at a much better cost than the competition. I can recommend Masten Air Conditioning with confidence.

Masten Air Conditioning & Heating, Inc. replied:

Thank you Clayton.

5 stars Customer since 2010

Were on time and friendly. Were willing to work with me in finding the best solution to my issue. Great customer service. I would definitely work with them again for any future HVAC issues. And currently have them do my regular maintenance.

Masten Air Conditioning & Heating, Inc. replied:

Thank you!

5 stars Customer since 2011

We have used Masten Air multiple times on multiple homes and always have a great experience.

Honest and fair.

Masten Air Conditioning & Heating, Inc. replied:

Thank you Joe.

5 stars Customer since 2011

The heating element in my furnace burned out Friday night at 11pm the day before Christmas Eve....and it was bitter Cold. Jason Masten came out Saturday morning and called every parts store in Denton county. They were all closed, and only one offered to open the store....for $150...not the part, but just to show up and unlock the door. I elected to use a space heater until Tuesday, the day after Christmas. It was an adventure as I tripped a switch trying to use two space heaters. My son brought over his electric blanket and I sat under the blanket during the day to keep warm. I had offers from friends and family to stay with them, however, my Chihuahua is a yapping dog especially around people. So if that ever happens again I'll probably elect to pay the $150 for the robber baron to open his parts door. Thank you, Jason, for restoring my heat.

Masten Air Conditioning & Heating, Inc. replied:

Thank you Wanda!

5 stars Customer since 2011

over the years that I've used Masten AC/H each experience has been excellent

Masten Air Conditioning & Heating, Inc. replied:

Thank you Wanda.

5 stars Customer since 2017

Great people, honest service. Thank you!

Masten Air Conditioning & Heating, Inc. replied:

Thannk you Brandon!

5 stars Customer since 2017

a/c call was answered very quickly and professionally.

Masten Air Conditioning & Heating, Inc. replied:

Thanks Clyde we appreciate your business!

4 stars Customer since 2017

Your company did excellent. Thanks for checking this system out for my clients before they purchased the home. It made them feel much more at ease about their purchase.

Masten Air Conditioning & Heating, Inc. replied:

Thank you Jonathan.