85.7% would refer friends and family to us

5 stars Verified customer

Very professional work by Ryan and his team who knew exactly what they were doing! Very happy with the work! Highly recommended!!!

5 stars Customer since 2015

Mastercraft was at our house the next day to fix our problem!

5 stars Verified customer

Called on a Sunday morning, came to home very quickly and found and fixed a very hard to detect gas leak. Excellent work.

3 stars Customer since 2012

-- The day of my appointment, I called the office to confirm, and found out they had me scheduled for the wrong time. It took 4 phone calls from me to resolve that.

-- When the work was finished, the plumber said they'd email me a receipt (because they had a new online system). I thought the email would include an itemized bill stating exactly what services they performed. But all I got was a receipt that verified the amount I amount I paid with my charge card. So I called the office. They said they'd ask the plumber to send me an itemized bill, but that was 4 days ago, and I still haven't received anything.

-- The work itself was satisfactory, but dealing with the office was a hassle.

5 stars Customer since 2014

Ryan arrived within a short time and his diagnosis was correct based on the issue we were having. The problem turned out to be an outside main sewer blockage and Ryan was courteous and willing to go the extra mile to get the proper equipment to rod the main sewer and resolve the issue.

5 stars Customer since 2015

Prompt, fast and fixed my toilet. Thank you

5 stars Customer since 2015

Ryan was prompt, found the problem quickly and I had hot water the following day. He had the part over night shipped and was back the next day to complete the repair. He was also honest, professional and kind. We have a new plumber! No need to call anyone else-EVER!

5 stars Customer since 2014

As usual, you were great. Professional, hard working and flexible. You handled a couple of extra things for us while you were here and we are very grateful.

Thanks!!

5 stars Customer since 2014

I would highly recommend MaterCraft Plumbing to everyone. A ceiling tile in my basement had water dripping and I had no idea where it was coming from. I called the emergency line even though it was not a true emergency, but I did need someone to address it soon as I had a business trip coming up. I never felt like I was a bother. Tim came out during normal hours to check on the issue which was recommended to save me some money. It took some time, but he was to identify a leak in my refrigerator line. He repaired it quickly. Since he was at my home, I asked if he could take care of a spicket and an issue with banging pipes. TIM took care of it all and even made inexpensive recommendations. Overall the service was excellent and the cost was very fair.

5 stars Customer since 2014

They do excellent work!