I made an appointment to have my teeth cleaned, thinking it would be done by Kim, who cleaned my several times. I got a call 2 weeks before my appointment. I had my teeth "cleaned" by a fill in hygienist. I was in the chair for :15 and I never, ever got a more terrible cleaning!. She missed several areas and seemed like she didn't care. she said that I had inflamed gums on my back teeth and she skipped over them . Not doing anything to correct my problem. I really feel that I got a quick appointment just to fill her appointment book for the day. My dad was suppose to get his teeth after mine. But left after seeing how quickly I was finished.
Dr. B is an excellent dentist BUT didn't come into the roomto check over his employee's poor work. I paid $ 100.00 cash and the loud mouth girl who took the money kept on saying what great deal I got. She just fed fuel to the fire and needs to learn how to talk to the patients. I will never have my teeth cleaned at Mathew Dental group again. Dr, Julie and Dr B are great. ..But knew that I was unhappy and just stayed in the back round. I hope this is just a one time event, bad experience...as good dentist are hard to find. My da and myself are both shocked.