Dr Mercurio is awesome, and goes above and beyond. I had two cats need help in one week - one got injured in a cat fight w a stray, and the other had an eye infection. In both cases, despite a busy schedule, I was able to make appointments and get help to my two kitties. I love this vet practice, the ease of getting to them, lots of parking, a calming setting for your animals under the fir trees... I would recommend to anyone!