I felt so welcome, even before I walked in the door! They were so courteous and talented. The gals took the time to talk me through what I wanted and even gave me a little confidence boost when they asked me what I liked about my hair, little did they know I so needed that! We all seem to always think negatively about ourselves and I felt like I was in a therapy session (in a good way!) I left feeling great, pampered and my hair is just what I wanted!