The staff at MBV are great...Dwight is the first person you see when you enter. He's always professional and helpful. I've visited other Mercedes-Benz service establishments in the Charlotte Metro. Don't let the slick advertising of those other places draw you in...trust me, they're not as good as MBV. The mechanics at MBV are GOOD...MBV is the ONLY place I have my cars serviced. If you drive a Mercedes-Benz, BMW or Volvo, don't go anywhere else but MBV.
I had the dreaded “check engine” light on my Mercedes. I came in expecting the worse and thanks to some great troubleshooting, I left with a new intake temp sensor and the “check engine” light problem resolved. It really good to have knowledgeable and experienced folks to count on to fix my cars right the first time.
Knowledgeable staff, Kevin and Dwight are great. I didn't have an appt but I had an issue with my Benz and they were able to get me in right away and quickly fixed the problem. My new go-to shop for my car
I cant help but approach auto mechanics with a healthy dose of skepticism but ive been going for 3 years now and they've given me little reason to distrust. I forgot to say no to air filters $160 or so mistake, but take responsibility. Was distracted by the $800 repair. Theyve earned my trust and loyalty and will keep it as long as they dont give a reason not to.