The staff at MBV are great...Dwight is the first person you see when you enter. He's always professional and helpful. I've visited other Mercedes-Benz service establishments in the Charlotte Metro. Don't let the slick advertising of those other places draw you in...trust me, they're not as good as MBV. The mechanics at MBV are GOOD...MBV is the ONLY place I have my cars serviced. If you drive a Mercedes-Benz, BMW or Volvo, don't go anywhere else but MBV.
Gary and Staff are all incredible upstanding people. In the past I had found it difficult to trust a mechanic working on my car because I was never confident that the work that was being recommended or done was truly necessary. Since the first time going to MBV I have had full confidence and trust. They have saved me thousands of dollars in auto repairs by their honesty in letting me know that the work needing to be done was covered by my Lexus warranty even though my car is 4 years old with over 62k miles.
We've been using MBV for a couple of years now. These guys are skilled euro techs, Dwight provides excellent customer service and engagement, and their pricing beats everybody around. MBV is the go-to euro shop in Charlotte.
As always, the MBV team takes excellent care of our two Mercedes vehicles. Competent and friendly. And always appreciate me as a customer. This time I had them perform the A-Service on my E320 Wagon. I am very glad I found MBV three years ago.