The quality of the dental care is excellent, hence the four stars. However, Your office has not resolved the issue I have concerning the cost to me for an oral examination (which my MD performs at no cost) by the hygenist, which cost me $50.00. Now this examination takes approx 2 minutes, which equates to $1500.00 per hour. Based upon a per hour cost, the dental cleaning (1/2 hour) is a far better deal. I do not have dental insurance and have discussed this with the office previously. Unless you are amenable to refunding my $50.00 and deleting this procedure from my records, I will exercise my option to acquire my dental care elsewhere.
Dear John, as previously discussed, dental patients must be examined once per year. This is, not only an ethical issue, but a legal one. Every time you receive care with our office, you receive an exam. Though we strive to work with our patients specific needs, it is imperative that we adhere to adequate standards--standards that are implemented to protect our patients' dental health.