First of all, I was very impressed with my very first experience when I received a root canal; Eventhough, I sat for an hour before I was seen. I was sent from my primary dentist. After the experience, I decided to make McDonough Center for Family Dentistry.
My visit on yesterday was a concerning. My appointment was at 3:00 yesterday and I arrived :15 mins early. I sat for :50 mins before I was seen again. X-rays were taken and the tech was unable to take pictures on my right and she proceeded to ask another assistant that was short with blonde hair. She came over with the same glove on from another patient and proceeded to put her hands in my mouth and she had blood on the glove. She did it so quick it was too late to say anything about it(Absolutely unacceptable)!!!!!!!!!!! I had a cleaning down and it was the fastest cleaning I ever had ( RED FLAG). After the tech finished, I told her she forgot to floss me and at first she said she did. I interrupted and said no you did not the floss is on the tray.
The staff needs to be more cognizant of their actions. I was very disappointed in my service.