dr Lovo is amazing as always. however, we ran into an odd issue when booking our appointment. we had booked it for Wednesday July 26. when is showed up for my appointment, the staff stated that it was for Monday the 31. i stated that i was not sure whether i could make that day so they booked me for Tuesday August 1 instead. on Saturday the 29, i received a call to confirm my appointment on Monday, as i was now free i told them that i would be there. i then received 2 e-mails asking me to confirm my appointment for July 31 and August 1. very confusing. i did tell the staff when i showed up on Monday and they apologised. this has never happened before and we hope it never will again.