I've never had a bad experience at mcleas. I have always been treated with kindness and respect. However, I did leave there yesterday very annoyed. A few months ago I was there for a tire rotation and oil change, the guy helping me informed me that my transmission fluid desperately needed to be changed. Clearly I'm not the best at taking care of my car, it has high miles and I had never done the transmission fluid before, I know better for the next vehicle I get. Anyway, I told them to go ahead and change the fluid, after he told me how long it would take I said forget it I'll just do it later because I had to pick my daughter up and didn't have the time to wait. He stressed the importance of changing it to extend the longevity of my vehicle. With that on my mind I randomly went to another place a month or so later and had them do my transmission fluid. Instantly my car started having issues so I take my car back to McLeas, as I trust them with giving me straightforward answers. Basically I was told that there's no hope for my car, that I'll have to hire someone to pull apart my transmission or just buy a new one. I was told that I shouldn't have changed my transmission fluid and that if I had taken my car to McLeas to begin with they would have advised me not to do the fluid since my car had such high miles and had never had the fluid changed. I'm only irritated about this because McLeas is the reason I changed my fluid, it was their strong recommendation that I do it so I did. Now I'm being told that I shouldn't have done it. I was just confused and irritated by the entire thing. Now I need a new car (because it's not even worth the price it would cost to fix or replace the transmission!) which is nobody's fault but my own. But getting conflicting advice from McLeas leaves me wary to return in the future wirh a new vehicle.