I took 2 of my 3 dogs in to Dr Kaufman,...1 shih-tsu and 1 back lab. Dr Kaufman was welcoming, knowledgeable, and gave different options on treating both of them, considering costs. The office and its staff provide a very pleasant and welcoming atmosphere and I am thankful to have such caring and good service for my kids (fur people). The one thing I would like to have is a payment plan made available, on my honor, not thru a loan company. Thank you.