97.6% would refer friends and family to us

5 stars Verified customer

My son's Toyota Tacoma had a bad engine noise and I took it into McSpadden's. They checked it out and realized it was a simple fix--took car of it at no charge and I got a quick oil change that was timely. I really appreciate their servant attitude and spirit. This is a great place to get you vehicle serviced.

2 stars Verified customer

They were honest with me and didn't try to sell me a service that I didn't need. I really appreciate that. The reason for my lower rating was that they put the wrong oil in the car so that I had to wait for them to re-do that. Plus, they were not happy about it and told me that it absolutely wouldn't void my warranty to leave that oil in the car. I'm not picky about brand, but I do prefer synthetic....and it clearly states the words "using any alternative oil will void the warranty" in my warranty manual. Since I had been there previously and had an oil change, I thought the reason they didn't ask me what type of oil to use was because they looked it up from last time. Anyway, they made me feel like the bad guy. They did rotate my tires for me at no charge, but I found all the tools thrown in the back of my vehicle and the tire lock was thrown in the passenger seat. I left the car there for them all day--so there doesn't seem to be any reason not to take the time to put the tools back in their place inside the vehicle. Just an overall lack of care in my opinion.

5 stars Verified customer

I had a very painful experience with my 2011 Hyundai Sonata blowing an engine (don't buy one!) and but Raymond and his team made it bearable by quickly finding a used engine and getting it in in a matter of days. This occasion was with Jean and the folks at the Pflugerville location, but the guys at the Bee Cave location are great, too! I recommend them to anyone who needs honest, dependable work done!

5 stars Verified customer

THE SERVICE WAS ON TIME PROMPT, AND COST LESS THAN EXPECTED!

5 stars Verified customer

Very nice people to work with, clean office area, did the work in a good timely manner, and we are happy with the completed work, thought I had a much bigger problem and was told I did not and the problem was solved at less then half the price, much appreciated. Bob Michelson

5 stars Verified customer

Excellent service, fixed the problem.

5 stars Verified customer

Thank you for your advice and good work on my Ford Mustang.

5 stars Verified customer

From my experience they do not attempt to sell you services unless there is clear need

5 stars Verified customer

I was so pleased that you fixed my problem. I have been doing business with you for a long time.

My last car was a SL500 and you took very good care. I will be taking my car back in as it will be ready for the B1 service.

So thank you for your kindness.

Sincerely,

Nancy Peters

5 stars Verified customer

Great work as always!