I will say that when I initially called the office to get an over the phone quote on frames and contact lenses I was not anticipating scheduling an appointment. However, upon speaking with the outstanding front office I was blown away by their wonderful customer service. My actual visit to the office was no different. The Doctor is wonderful and the staff goes above and beyond to ensure that you love the glasses that you get. I had little experience picking out frames and was a little intimidated by the task but they couldn't have been more helpful. I felt truly valued as a patient. I will definitely be returning!
You are awesome Karin! Always a pleasure seeing you!
Customer since 2017
Answering for entire family. My husband, 10 year old daughter and I are all patients of Dr. Reid and every experience is fantastic, and had our annual appointment June 2017. From the front desk, to picking out glasses - if you are not using lenses only - everyone is very helpful, honest, and professional. We have been going to Dr. Reid for nearly 4 years and its been a very personable, positive, and professional experience.
What a refreshing experience! Friendly and caring staff with great smiles! An eye doctor who explains what he is going to do, does it, and then describes the results, all in terms I can understand. Also asks questions of me to determine necessary treatment and long term plans. I am so impressed!