New beard, so waited 6 weeks and set the appointment with Trish to set the neckline and talk about goals. I am SO impressed with how she LISTENS and offers feedback and genuine enthusiasm. I went to some other 'cool' place that was supposed to tailor to bearded customers and the barber wound up screwing it up so badly that I had no choice except to shave. With Trish, I think I've got a shot at something pretty awesome. The place is inviting, the music is awesome, and the staff is very friendly. It had to be close to the end of the day for them, but they were willing to chat a little afterwards without rushing me out the door.