97.1% would refer friends and family to us

5 stars Customer since 2016

Kira is my go-to person #1 for haircut, mustache, foot repair, and rejuvenating back scrub. Always attentive and a pleasure to be around!

She remembers our previous conversations - asking how our day trip went, how is Stacy (my wife), restaurant we are trying out, etc. She is easy going and has a great smile!

After a a year and a half of going to The MR - I have not had a bad experience with any of the stylists - Sarah, Kristi, Danielle, Makayla, Elisa, and Jen. Amanda at the front desk is a charm. Very bright and cheerful.

I hope this helps and wish I could spend at a day a week getting the ultimate pampering that I have come to enjoy so much. Three years ago I would never consider coming to a place like the The Men's Room Barber and Lounge. I'm a super-fan of your The MR! ! !

The Men's Room Barber Lounge & Spa replied:

Thank you so much Chris for all the wonderful feedback! We are so thrilled to hear that your experience with everyone is always a pleasant one. Looking forward to seeing you soon!

5 stars Customer since 2017

Great job enjoyed my time Elisa was awesome.

The Men's Room Barber Lounge & Spa replied:

Thank you Mike! So great to hear that you enjoyed your visit with us. We will see you soon!

5 stars Customer since 2015

Devon is always ready to greet you with a smile and engages in conversation right off the bat. She is exceptionally good at listening to your needs and has an attention to detail.

The Men's Room Barber Lounge & Spa replied:

Thank you so much for the kind feedback, Matt! Devon is very talented! We look forward to seeing you again soon!

5 stars Verified customer

Best massage I have ever had. Very relaxing!

The Men's Room Barber Lounge & Spa replied:

We are so happy to hear that! We hope to see you back soon!

5 stars Customer since 2016

Exceptional service! Always prompt, courteous, and professional. Thanks Elisa for a great haircut every visit!

The Men's Room Barber Lounge & Spa replied:

William, Thank you for the great feedback! We will see you soon at your next visit!

5 stars Customer since 2017

Great experience...whenever I visit Rochester I make sure to visit... just perfect

The Men's Room Barber Lounge & Spa replied:

Thank you Stephan! We look forward to seeing you on your next visit!

5 stars Customer since 2017

Jen provides an exceptional service! She's a professional stylist who seems to really enjoy her work and work environment. Just as importantl, she's consistently hospitable, kind and genuine. I appreciate her willingness to listen and and ask for feedback during the process. Jen is a "class act!"

The Men's Room Barber Lounge & Spa replied:

Thank you so much for all the kind words regarding Jen! We all love having her as part of The Men's Room team! Looking forward to seeing you at your next visit!

5 stars Customer since 2016

She is amazing

The Men's Room Barber Lounge & Spa replied:

Thank you Jeff! Looking forward to seeing you at your next visit!

5 stars Customer since 2016

Jen helped me reinvent myself with a new style following a career change. I've been coming here for a year and will continue to for a long time!

The Men's Room Barber Lounge & Spa replied:

Joe, thank you for the wonderful words. Jen is amazing at what she does

and loves suggesting new styles. We will see you soon and have a great holiday weekend!

5 stars Verified customer

Great haircut

The Men's Room Barber Lounge & Spa replied:

Thank you! We will see you soon!

Also in Rochester

Dental

East Avenue Dentistry

5 stars 1246 reviews

A little upset that I made an appointment for both my husband & myself. 10:10am. I had my teeth cleaned But They were running so far behind that we had to make an additional appointment for my husband. He got his X-rays done & saw Dr. Harry but no cleaning! An inconvenience for us.
Read More …

Optometry

Visionary Eye Associates

5 stars 1383 reviews

My experience with my optometrist appointment was positive. The exam was thorough and I was provided with sufficient information and advice. My subsequent appointment with the optician was not positive. I was one of two people in the waiting area signed in for help and after the previous customer was served I waited 15 minutes (as the only one there!) before I finally asked the girl at the desk what the delay was. It turns out the optician was just distracted and "didn't notice me"... not a positive start. The subsequent service was decent and I was fitted for glasses I liked and was told the glasses would be back within 2 weeks. After 2.5 weeks with no word on the completion of the glasses I returned to the office and inquired as to whether the glasses were ready. I was told that they had come in but were sent back to the lab for repair, yet I was never informed as to the delay or any re-adjusted expectation for completion.. I guess I am most disappointed because I pay a significant premium ($800+ glasses) for good service along with excellent quality. Falling back on service makes me want to promptly take my optical business elsewhere where I might get better service. If I were to review this based on my experience with the optometrist, I would give it a 10, but as a complete end-to-end business, I'd have to drop my review to a 7.
Read More …