96.7% would refer friends and family to us

1 stars Verified customer

Bad customer service.

5 stars Verified customer

Andrew called me to see if I needed service as he had a few slots open.

So brought in the next day and I was iickly.

I couldn’t be happier with the service I received!

5 stars Verified customer

Very professional treatment as advised delaying oil change as still well within limits and reported all other aspects of auto in good condition. Got vehicle in on time and out in an hour with no hassle.

1 stars Verified customer

Manager was not at all accommodating.

Felt like I got totally ripped off - overpaid and did not fix the problem.

Was told their fix was guaranteed and when I returned with the same problem was told it was going to cost me thousands more to fix

NOT HAPPY

5 stars Customer since 2014

I have been with Auto Europa for as long as I have owned my used 2003 Z3 Roadster. They are a woman’s mechanic.

Excellent customer service, They have always had my best interest when making decisions for my car.

5 stars Customer since 2011

I've been using AE for the last 10yr. Always honest upfront fair pricing. Good repairs & maintenance. Never had to return for a re-do.

5 stars Customer since 2010

After purchasing three cars, including two Mercedes, over the years from Auto Europa i can say that I have in each purchase I have been treated as a VIP from the start. The attentive personal attention in sales carried over into the best service department that I have ever dealt with. Thourough, passionate and experts at there craft - its nice to have this type of personal, friendl service in Naples.

5 stars Customer since 2016

Started using AE about two years ago and have been very satisfied with their service. Knowledgeable, friendly staff, reasonable prices, great promotions and work was always done properly. I highly recommend them!

5 stars Customer since 2015

Always expert service at reduced prices with loaner cars available. Highly recommend.

5 stars Customer since 2009

Always good service

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