15825 97th Street NW
Edmonton, Alberta T5X 0C7

Mon - Fri: 8:00AM - 9:00PM

Sat: 9:00AM - 6:00PM

Sun: Closed

93.2% would refer friends and family to us

2 stars Customer since 2015

Won’t be returning

5 stars Customer since 2021

I can't express how much gratitude I have for this facility. My 15 year old dog Benjie is quite anti-social towards strangers/animals and has a fear of Veterinarian offices due to past experiences. This in turn, makes me equally as nervous and fearful to put my boy in an uncomfortable situation. Ben started to grow a lump underneath his tail that grew quickly and seemed to cause him some discomfort. As a concerned dog mom, I started researching clinics in our area that specialized in senior care and decided to give Mercy Hospital a chance.

From the moment Benjie and I walked in for his first appointment, we were greeted by kind, compassionate, and friendly reception staff. Ben’s Veterinarian was skilled, professional, and most importantly, he listened. After assessment, surgery was highly recommended to remove the mass. The Vet heard my concern loud and clear regarding anesthesia at 15 years of age and was open to coming up with a creative game plan to suit Ben’s diagnosis (perianal adenoma) along with his age. Within one week, a consult, bloodwork and price quote were done and surgery was successfully completed with anesthesia the next day.

As hard as it was to pass Benjie over to staff the morning of his surgery, I had a comforting feeling that the team was going to do everything they could to make Ben's surgery successful. I was notified immediately after Ben woke up from anesthesia and was given a thorough status update as well as photos of the mass removed following his surgery.

Again, thank you to the team at Mercy Animal Hospital for taking such great care of Ben in his golden years. Thank you for treating him as if he was your own family member. Lastly, thank you for taking care of the protective dog mom who was terrified and weepy in the office prior to surgery day.

5 stars Customer since 2021

Really good service so far.

Prices are fair.

5 stars Customer since 2021

I’ve been to many a vet over the last 20 years and I can say that Mercy AH is by far the best I’ve encountered. Dr Tan and his staff really are amazing. It’s not about the money, it’s about helping your pet in need. They love your pet as much ch as you do. Professional, personable, friendly, accommodating, reasonably priced, clean - above and beyond in all aspects. I’ve only been there 3 times at the time of this review. Highly recommend Mercy!

5 stars Customer since 2018

I didnt go to the appt with my other half when our oldman doggo needed emerg treatment but I was on speaker phone during the visit. Chris, you..are..a..gem. No one enjoys a vet visit bc ur not there as a social call..ur there bc a family member needs medical attention. And dealing with a tech that understands the concerns u have for ur fur baby makes it a lil less stressful. If there were more ppl with ur heart, the world would be a better place..ty.

5 stars Customer since 2021

The staff at mercy animal hospital are fantastic. They are quick and efficient. Would highly recommend mercy animal vet

5 stars Customer since 2021

The staff were friendly and the environment was awesome :)

5 stars Customer since 2021

They fit us in last minute and provided great care to our cat Thor who suffered some sort of bite from an animal out on our acreage. Would highly recommend them to care for your animal.

1 stars Customer since 2020

So a year after these hacks murder my dog I've gotten 2 emails saying that regular visits can lengthen the life of my dog [email protected]@ THEY MURDERED MY DOG AND SEND ME EMAILS TO BRING HIM IN TO LENGTHEN HIS [email protected] CAN YOU BELIEVE THIS?

5 stars Customer since 2021

I needed an appointment. They got me in and took care of our dog

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