The staff was friendly when I arrived, but then ignored me and just discussed their plans. When the massage therapist came out to greet me she was pleasant. I was shown back to a room behind the retail space. The room I was put in to was dark, the bed was prepared and clean. The therapist asked what oils I was ok with and about any allergies I have. The massage was decent, she spent time on the areas I identified as sore. I paid for an hour massage and I believe she stopped a few minutes early which was disappointing. When I left it was a little awkward because no one spoke to me. Overall, an ok experience.