77.8% would refer friends and family to us

4 stars Customer since 2018

It took about a half hour to be seen even if we had an appointment but they checked my cat and provided all the exams and vaccines she needed. They were nice and gave me options for the care of my cat.

4 stars Customer since 2014

I would highly recommend a ramp. I think it would be nice to have a pet ramp at the entrance of the van for large and/or older dogs to go in and out with ease. The steps on the van are slippery and the steps are too wide for some dogs.

A couple of years ago, I took both my large elderly dogs for a check up. Not being use to climbing stairs, they had trouble getting in and out of the van. My oldest dog fell on her hip and side of her face walking out. Unfortunately, the two staff members who saw her fall did nothing about it. One of them did a face and the other outside of the van just stood there. Neither offered to help before or after the incident. I only take my small dog to the van now so I can at least carry him in.

I would highly recommend a ramp, at least during the time when any dog not use to stairs, especially elderly, needs it.

2 stars Customer since 2010

i went to only pick up prepaid dog food and I had to sign twice and wait - which was ridiculous and I already spoke to Samantha at the Mesa Clinic on this crazy process they have you do to only pick up items from the mobile

4 stars Verified customer

Amazing. Emilo is a phenomenal tech, very patient with my pup.

Mesa Veterinary Clinic & Paws N Hooves Mobile Veterinary Services replied:

Emilio says thank you, we are happy to hear about your experience thank you.

5 stars Customer since 2010

Fast service and great prices

Mesa Veterinary Clinic & Paws N Hooves Mobile Veterinary Services replied:

Thank you we hope to see you again during your next visit!

5 stars Verified customer

The vet was very knowledgeable and informative. Highly recommend.

Mesa Veterinary Clinic & Paws N Hooves Mobile Veterinary Services replied:

Thank you for your thoughtful response, we look forward to seeing you at your next visit

3 stars Customer since 2018

People were asked to sign in as the arrived but people who were signing in requesting medications were helped before the people who had signed in earlier which is not right. Why ask people to sign in if they're going to be skipped to accommodate others who showed up later requesting meds. Other than that all went well.

Mesa Veterinary Clinic & Paws N Hooves Mobile Veterinary Services replied:

Hello there, thank you for taking the time to provide us with feedback. We definitely want to ensure your experience is a good one. We have a separate sign in for medication pick ups to allow our clients to come by and get their pets medications as they would at a pharmacy. Out technicians are required to balance the exam check ins but also assist those who go by to pick up medications. We hope to continue to grow our staff so that we can make this a less timely processes for everyone. Again, thank you for your feedback we hope you and your furry friend are doing well!

5 stars Customer since 2018

Great staff, and wonderful service.

Mesa Veterinary Clinic & Paws N Hooves Mobile Veterinary Services replied:

Thank you for your kind words!

5 stars Customer since 2017

The staff was really helpful and knowledgeable

5 stars Customer since 2012

Excelent service

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