I had an appointment for July 14th for Metric Motors to look at my car. On July 6th, I barely could get my car to start so I called on July 7th to see if I could bring it in. I did, and although they said they would do their best to look at it, I really didn't expect to hear anything until the following week. Later that afternoon, Metric Motors called me and said they would have the part the next day. I picked up my car on July 8th! They more than exceeded my expectations!!