Although my once a year visit was not done by my regular hygienist, it was thorough and gentle. However, I was very disappointed that I was not seen by my regular dentist who I was told was on vacation and never works Wednesdays anyway! If this was so, why was I scheduled for a day she was not there? . The dentist who "stepped in" literally did only that with a very cursory exam. As I go here only once a year, this was not what I expected.