98.0% would refer friends and family to us

5 stars Customer since 2016

Great Service on my 2004 VW Phaeton! Repaired Level Fault Workshop sensor that another shop wanted to replace the two front airbags at 4X the cost. Thanks guys for the professional diagnostics!

5 stars Customer since 2016

MF Auto has become out go to place for VW repair/maintenance and all aspects of upkeep. Friendly, helpful, knowledgeable staff. All areas are clean and pleasant.

5 stars Customer since 2017

Great service, you get what you pay for. MF has a great reputation which is hard to come by.

4 stars Customer since 2013

Wes and Josh great as always. Service very goid although the reglue of a bit of upholstery was not great...was not charged. You guys do a great job I always highly recommend MF Auto to all.

5 stars Customer since 2016

We have become to think of the people at MF Auto more as friends than a business where we take a vehicle for repair. They are friendly and helpful whether on the phone or in person. Always going the extra distance to help out in anyway possible. Excellent work.

5 stars Customer since 2017

Highly recommend MF Auto. Wes was friendly and knowledgeable. No problems with work done and price was reasonable.

5 stars Verified customer

Great service & communication! I wish my damn car wasn't so expensive sometimes, but MF makes it fairly painless I guess because they do it with a smile. ;)

5 stars Customer since 2017

As a recent owner of a VW, this was my first experience at MF. I knew Matt was running a good company with a great staff and I wasn't let down by the service I was given. I had no doubt in the staff's level of knowledge about my Jetta, it was clear they knew my engine and that's a good feeling to have when selecting any shop these days. Josh was super friendly on the phone leading up to my appointment and everyone was super nice when I arrived. It's worth noting that the wait lounge is one of the most comfortable I've been to. It makes a difference when you have to kill time waiting! I will be coming back for all service on my VW in the future, for sure. Thanks guys!

5 stars Customer since 2017

Bar none, there is no better Audi/VW service center in East Tennessee, period.

Friendly, fast, exceptionally knowledgeable.

I made the mistake of going to another European automotive service garage. Never again!

MF Auto only from here on out.

Thanks guys!

5 stars Customer since 2017

Thank you Josh and Wes for all of your excellent advice and hard work getting my daughters first car ready to drive!