92.5% would refer friends and family to us

5 stars Customer since 2015

Brought my dog in because she ate something toxic. The doctors and staff treated the situation with a sense of urgency, while treating us with care.

So grateful they are open 24hrs for emergencies.

Would highly recommend!

3 stars Customer since 2007

We brought our Great Dane, Daisy in with bloat.

The doctor was attentive and very professional. I have no complaint about his services.

The admin staff is another thing altogether. If I could rate separately it would be 5 stars for the doctor. This rating is purely for the way this hospital is run.

From the beginning I was misled and coerced into spending as much money as possible. Was given too many pills [and charged for them]. How do I know it was too many? The discharge papers have one amount/dosage and the pill bottles contain way more. But the bill includes every extra pill.

The dog was kept in a crate barely big enough, not let out to relieve herself and I found her twice laying in her own urine. I visited twice a day for the 2 days she was there. We were charged for 3 days.

From the morning after her surgery, I was told "she should stay through the weekend". She went in on a Thursday night. This is not my first experience with bloat. After the surgery, dogs are either OK or not. Keeping them for 3 days is just a way to get more money.

The on call vet said that the morning I wanted to pick her up, "was already covered in my payment" so she should stay anyway. I was ready to pick her up at 9 am. I ended up leaving her for that day.

This day was NOT covered in my deposit and I had to pay for day and the extra IV fluids [she didn't need as she was eating on her own and her pills were administered orally] as well.

I was charged for the "day" I brought her in too, even though it was after 11pm and she went directly into surgery and didn't come out until 1 am [the doctor phoned me, so I know that's when he finished].

All in all, it is a stressful time when your pet is ill. You shouldn't have to be arguing with staff about extra charges and unnecessary fees.

I tried to contest the additional fees upon discharge. No one from admin was available and they would "get back to me".

No one ever did and the fees stood.

5 stars Customer since 2017

Staff was very attentive and knowledgeable. I felt comfortable and felt like my dog was in good hands.

5 stars Customer since 2017

Excellent

5 stars Customer since 2017

Great Service

Very friendly personal

They treat your pet like family

Professionals are very knowledgeable

5 stars Customer since 2007

I have taken all of my pets to Miami Veterinary Specialists for many years and once again, they have done such an amazing job !!! Thayer was a rescue dog that we found in pretty bad shape; he had been alone on the streets for months it seems by his condition. I called MVS immediately upon finding Thayer, explaining that I was rushing him over there. They welcomed him with open arms and the entire team was ready to care for him as soon as he arrived. Needless to say, after their superior care (as well as hugs and treats they gave him), Thayer is ready to go home and in great health !!! I consider MVS my second family.... They truly love their work and each and every animal, as if it was their own. I have so much love and admiration for MVS !!! They are THE BEST !!!

5 stars Verified customer

good experience overall...quick to see my pet and treat

5 stars Verified customer

Your staff provided excellent care for our dog and we were very satisfied with the outcome.

5 stars Customer since 2017

Dr Mears and his technician Chris were very helpful and kind!

5 stars Customer since 2017

Care was outstanding! Our 12 year old dog needed emergency surgery on a Saturday night. Dr. kept us informed during the night and following morning. She was able to go home the next evening. So glad her surgery was performed there with so many people caring for her. I don't think she would have received the same attention at her vets office.