The office is very nice and the staff is friendly and professional. I am very disappointed in the fact that I referred a friend (who had never been to a chiropractor and was very skeptical) and the ball was completely dropped. His insurance was not checked prior to his first appointment to see if he had chiropractor benefits and it was not explained that if he did not have insurance coverage he would be billed over $200 for his initial appointment. I feel that there should be full disclosure right up front. It has made me question the services of this office and I will not be coming here anymore.