The mechanic work was done well. No concerns at all. The office experience was not good. The person working the office was rude and in a bad mood. He never got off his chair 20' away, to greet me. He twice cussed out an auto parts place for not having parts for my car, while I was standing there. He noticed I was listening and told me to leave the keys on the counter and come back later. When the work was done,I asked if there were any issues or other work needed. He said, we didn't look. The office person never made eye contact. He ran my credit card, handed me a receipt and then went back to his chair. Good mechanic experience, bad office experience.