Otto is a very talented stylist. I looked at many gallery pictures of lots of stylists. I chose him for his flexibility, good eye and sense of proportion in his cut and styling and I was very impressed by my results. He's also very receptive and approachable. So, talent and personality! He is young and his talents will get better and better, which is saying a lot since he is far more creative and talented than many seasoned stylists in the field. I will absolutely be back as a regular customer.