Worst experience EVER. I brought a picture to show the stylist how I wanted my hair cut. She looked at the picture TWICE and asked if I was okay with the length in the picture. Then cut about 12 inches off of my hair, well above my shoulders, and tried to convince me that this is what I needed. I’d be happy to show you a picture of what I requested and what I ended up with. She claimed to have strep throat and her medicine was making her drowsy, but she was either high or drunk, she could barely stand or speak and was slurring her words. I thought she was going to fall asleep WHILE she was cutting my hair. She was swaying back and forth and holding my hair up to her face so she could see it. My hair grows very slowly and I’m absolutely devastated. I hate my hair, it looks ridiculous, and I spent all night and all morning crying. So that being said, I would never refer my friends to the salon and I will most definitely not be returning. I’d have been better off at Fantastic Sams.