Reviews

Michiana Eye Center - Elkhart

5 stars Customer since 2018

This business is always very thorough with their exam and I've always been happy with my results and very thankful for their service to the well-being of my eyes

5 stars Customer since 2012

Dr Brown acts professionally but with caring and understanding of her patients problems and concerns. Talks in language that we understand in detail of the issues at hand from an annual checkup to possibly more serious issues and talks of results and solutions. I have personally recommended Dr Brown to many friends. Would recommend Michiana Eye Center to everyone who’s concerned about their eyes!

5 stars Customer since 2017

Friendly staff, calming atmosphere, very thorough, explained what each exam/machine as it was used, quick and easy check out. Dr Brown is great!

5 stars Customer since 2019

Everyone is very nice. Super quick

5 stars Verified customer

Friendly staff, great place

1 stars Verified customer

I have been seeing Shannon since I was a child. She has seen all members of my family and I have just now realized what my parents have experienced with her now that I am an adult. I was the first client for the day and waited 25 minutes after my exam to be seen. Shannon did not knock upon entering the room, she burst in and did not greet me or make me feel good about visiting. I said, “hello, how are you” she replied, “good, how are you?”, I replied, “I’m doing well thanks.” She replied again, “good, how are you?”. She was very monotonous and did not pay attention and ended up asking me the same question. She reviewed a couple things in the 5 minutes she was in the room with me. I would like to add, she had a very unwelcoming facial expression and never smiled. I get very uncomfortable and the air was very tense. I can’t help but think that it’s because I asked for a copy of my updated prescription which I am required to receive even if I don’t ask. I am highly disappointed in the way this doctor made me feel. My parents have had very similar experiences where their visits are reduced to 15 minutes. I hate to say this but I sat in the car one day and timed it because my mother asked me to. Please do better Shannon. I will never come back.

5 stars Customer since 2015

Great bunch of folks. Professional yet fun. Always a great experience! Been going there for many years.

5 stars Customer since 2023

Great service and doctor was very helpful!

5 stars Customer since 2011

The exam was done professionally and very thorough. Everything was explained as the exam proceeded and questions answered.

5 stars Customer since 2022

She is efficient, but personable