I thought Dr Brown did a great job and was very patient with me, I would give her 5 stars. Getting glasses made was a joke and I will not go back there. Not only are these the most expensive glasses I ever bought, but they are the poorest fitting. I was talked down too and made to feel like an idiot. I have worn glasses for at least 55 years and they treated me like I did not have a clue how glasses work.