I came in for an oil change and inspection. I was told I also needed brakes & a belt. I was impressed that the inspector showed me & explained what was needed. I was also offered options.
While waiting I also was very impressed by Dana who received customers and phone calls. Not only was she friendly and polite, it was very obvious how knowledgeable she was. I hope she made the same impression on other customers that she did on me.
And how nice it was to be driven to Wendy's by the owner-- talk about personal service!