98.1% would refer friends and family to us

5 stars Customer since 2007

The visit could not have been any better. Thanks to all of you.

5 stars Customer since 2000

No waiting. Always good and friendly treatment. I have a history of great fear of dental procedures, but the staff at Midwest Dental Eau Claire South has always been so good with me that I no longer fear going in for checkups and procedures.

5 stars Customer since 2011

Friendly and responsive staff always. Always a nice experience there.

5 stars Customer since 2013

I really like the environment here and really enjoy my hygienist, Beth! All of the staff have been great to work with!

1 stars Customer since 2010

I come every 6 months for routine services. On this appt. I had cleaning done. I noticed there were a few new hygienists one of which worked on my teeth. I normally had Erin whom I was very pleased with, she did a very good job and was always friendly. Erin is no longer working at this location sad to say. I must say I don't have my gums bleed while scraping the tarter off but this time I did. I also don't believe the hygienist (Brittany) did a thorough job as I still could get pieces of tarter off my teeth when I got home. When the appt. was done I told the hygienist I had a suggestion-I explained I know I make a lot of saliva while teeth are cleaned & to suck that from my mouth more often as she only did it twice. Her comment was -oh just ask. She can see this is happening without being told as I was swallowing blood and tarter & its hard to talk with a mouth full of saliva. Also while working she pulled at the corners of my mouth to work on teeth, normally Erin would ask to turn head to left or right to make it easier. Hygienist only said about 4 words the whole time .I believe every new person deserves a chance but I'm not sure she gets it. My husband also didn't have a good experience. Not sure if we want to come back.

Midwest Dental Eau Claire South replied:

Hi there. Thank you for sharing your feedback with us. We have shared this internally and hope to make your next appointment a more enjoyable and thorough one. Please email website@midwest-dental.com or reach directly out to the office if you would like to discuss further.

5 stars Customer since 2009

Dr. Thompson is such a wonderful dentist. He is very thorough and explained each step of my procedure. He always checked on my comfort level. I feel so blessed to have found Midwest Dental South. The whole staff is exceptional.

5 stars Verified customer

So glad could get in at the last minute!!! AWESOME WORK!!!

5 stars Customer since 2017

I was very impressed having never been there before, with both your facility and equipment. But what honestly sold me as a forever returning customer is the high level of customer service! Your staff from the moment you walk in to the moment you leave give you the most extraordinary personalized attention and service. Thank you!

5 stars Customer since 2010

Excellent service and on time!!!

5 stars Customer since 2001

Holly is WONDERFUL!

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