94.5% would refer friends and family to us

5 stars Verified customer

Tania did a wonderful Jules b with cleaning my teeth! Everyone was very friendly!

5 stars Customer since 2016

every body is excellent.

5 stars Customer since 2017

Very efficient and pleasant.

2 stars Verified customer

Was told I needed to pay 3 different prices. Paid and received a call later saying I owed more. Dentist not helpful.

Midwest Dental Green Bay West replied:

Thanks for your review. We?re sorry for the confusion and have shared this feedback internally.

5 stars Verified customer

Excellent service every time.

1 stars Verified customer

First you cannot fill the cavity. Then you take xrays anyway and charge me for them. Then you don't even forward them to Bay Oral so the oral surgeon can see them. You send over to Bay Oral xrays from 2015. What a bunch of clowns.

Midwest Dental Green Bay West replied:

Hello. Thank you for sharing and we apologize for any misunderstanding that may have occurred.

3 stars Verified customer

I had a different hygentist this time and felt like I was trying to be sold a whole bunch of stuff. Never had this before and wasn't a fan

Midwest Dental Green Bay West replied:

Hi there. We're sorry about the change. We hope to make a better impression next time.

1 stars Verified customer

Felt like I was taken for a ride, I overheard a patient talking about Midwest over charging him while I was waiting. Guess what the same thing happened to me. Boy, that just doesn't sound good.

How do you guys keep yourself in business doing that to your patients.

I guess I go forward with this to make sure you don't do it to anyone else.

5 stars Customer since 2004

It's always an enjoyable experience. Caring and skillful staff. I like my smile better after a GOOD cleaning.

5 stars Customer since 2013

Although I have a major fear of the dentist, your staff does do their best to make me as comfortable as possible! They are always smiling and do their best to put my mind at ease. Thank Goodness!!! They are always very helpful in going over a plan for future treatments, step by step, so you are always aware of your benefit levels and what to expect for out of pocket fees, I do appreciate that, not being blindsided by a huge payment I am not prepared for ahead of time. Excellent Staff & Treatment all around!

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