It would have been better, but my appointment was at 3:30pm but I was not called until about five after 4:00pm. I really try and not waste other people's time and I expect others to do the same for me. I wonder if you would consider missing an appointment by half an hour as a missed a appointment?
Now, all of that above sounds bad and it is a pet peeve of mine. However, other than the long wait, it was all wonderful. Everyone was kind and courteous and the wait and the appointment was all great!