96.8% would refer friends and family to us

3 stars Customer since 2006

We have been at this dental office for many years, even before it was a Midwest Dental. We really liked the private office that was here beforehand. everybody knew you and your family. Even when it became Midwest Dental, many of the hygienists stayed. At this last visit, all of the hygienists that had been there for years were all gone. That tells me that Midwest does NOT value a great hygienist. If they aren't willing to work with the hygienists that have been there for years, then that is NOT a place that I want to support. We all felt like numbers. There wasn't any personal connection. We will NOT be returning to this establishment!!!

5 stars Verified customer

Great experience. Everyone was really friendly and knowledgeable.

1 stars Verified customer

I have been going to this office for 30 years and have always had positive experience. In fact, I looked forward to going. Now that the office has ad so mush turn over its defiantly not the same. This past experience was awful. The hygienist I had dropped two things on the floor, didn't know how to work the water, wasn't aware of the promotions going on. This made me so uncomfortable and nervous. I had a hard time with part of my stay and she did not comfort me she just pushed me to do it without any alternatives. This experience is having me look for other locations.

5 stars Customer since 2001

The competent and courteous staff makes the visit painless. All dental work that was being performed or may be needed was explained in detail.

4 stars Verified customer

I had some cavities taken care of. However, I felt that the doctor was a little stearn with her assistant and the doctor seemed annoyed that she was not anticipating her next move before it took place. Other wise my care was great and I will continue my care here.

5 stars Customer since 2016

On time and professional cleaning

5 stars Verified customer

I met with Dina and had a very pleasant teeth cleaning - least irritable experience I have had having someone poke at my teeth and gums.

5 stars Customer since 2012

Caring, give explanations, and give excellent care

5 stars Customer since 2015

very professional

5 stars Customer since 2017

Dr. Benjamin McKinley and his staff were professional, informative and extremely personable. I will be recommending their services to my family and friends -- 10/04/17.