I was very unsatisfied with my experience at Mike's Automotive Services. At first, I was pleased that they were willing to take me right away since my car needed immediate attention, but it took them over 3 hours just to take a look at my car to see what the diagnosis was. At that point, I was told what was wrong with my vehicle and what needed to be done, and given an outrageous quote for the work that needed to be done. I could not believe how much I was being charged and told them that I would take my business elsewhere for a more reasonable price. There was no negotiation or further explanation for such a high quote, so I picked up my vehicle and purchased the parts myself (a quarter of the price they quoted me) and will have a family friend do the work. I will not be visiting this establishment again nor will I refer anyone for services.