Unfortunately, this visit was much below the usual service we receive at Millhopper Vet. The wait time for a toenail trim was about 1 hour and the tech that performed the service was less than friendly. She came out with no greeting & picked up my elderly arthritic dog like a sack of potatoes, lugging her around the mid-section rather than supporting her under chest and backside as she should correctly be carried.. Typically the staff here is very friendly and treat my dog quite well. This was a less than pleasant experience for both me and my dog, who is stressed by vet visits anyway.