Although the staff is wonderful and accommodating, there were many red flags. The office was not billing my insurance, they were billing me directly, against the contract with Anthem. Second, all of my paper work had four layers of white out over the names of patients with mine written on top. If you turn the paper over, you could read the other names. I know this was a major Hippo Violation. Also, the doctor made me feel very uncomfortable by staring at my chest the whole time he was talking to me. The 8 month plan was a set plan, that was also obviously the same for the last four people who shared the same paper work that I received. I lost my confidence with this office.