I usually have Kathleen S. do my hair, but she was all booked and I couldn't wait. So I was placed with a new girl, I believe her name was Casey or Kassy I didn't really get her name clearly. She was sweet and bright and fun. Though I feel she was very timid when it came to the actual cut. I had to urge her to go shorter twice, and basically coach her through what I wanted. She did fine and the cut it beautiful, just not exactly near the caliber of work I get when I see Kathleen. I think with practice and more experience, her confidence will improve and so will her work. Over all I was happy with the work she did.