93.1% would refer friends and family to us

5 stars Customer since 2015

If you want the BEST from all the rest, Mirasol Fafco Solar if by far hands down, the way to go. I have been a customer since 1998 & have never been disappointed with there quality in all areas of expertise. They are the trusted ones in performance & service who back the old saying "Customers Come First".Linda D.

MIRASOL FAFCO SOLAR replied:

Wow!!!

Thank you so much for taking the time to write that glowing review. We are thrilled and continue to strive to have long term happy customers like you.

Best,

Lauren

Customer Relations

5 stars Customer since 2006

John and his service men exceed our high expectations on every serve visit

1 stars Verified customer

Mirasol has backed their products and have serviced me well over the past five or six Years. My only complaint is the amount of time it often takes to service problems. Often times it has been weeks before they could send a service person. (I would like to see them increase the size of their service department.

MIRASOL FAFCO SOLAR replied:

Hello,

Thank you for your review, we certainly value your input.

We are glad you have confidence in how we support our products and in our service.

However, we do apologize for the length of time it took to get your issue resolved. Your comments help us to improve our processes. We have had an influx of business this year and have been working to accommodate everybody.

Mirasol appreciates and values you and all of our customers. Please feel free to contact me directly if you would like to discuss this further.

Lauren

Customer Relations

941-484-0130

5 stars Customer since 2000

All work was done to perfection. Thanks for the new solar panel.

MIRASOL FAFCO SOLAR replied:

Hi !!

We are glad we could help and really like hearing the word perfection.

Thanks so much for taking the time to write these positive words.

Lauren

Customer Relations.

5 stars Customer since 2014

Guys had to wait a few minutes because of heavy rain, but they were patient. Then identified the source of the leak from the ground, fixed it quickly with a replacement part, all done to my satisfaction. JT knows his stuff, good work done.

MIRASOL FAFCO SOLAR replied:

We are so glad to hear that it was handled to your satisfaction! Mirasol always tries to be understanding and put our best foot forward.

Thank you for taking the time to share your positive experience with us.

If we can be of any other assistance ,please let us know.

Lauren

Customer Relations

5 stars Customer since 2013

Guys were efficient and courteous on a very hot day. Removal of panels was done so a system could be reinstalled in the future if desired. Also, caulking was done on some suspect spots that may be causing a current roof/interior ceiling water leak.

MIRASOL FAFCO SOLAR replied:

Thank you for taking the time to share your experience with us.

We are glad we were able to resolve your issue quickly. Mirasol is very proud of our installers for going above and beyond while being efficient and courteous.

Lauren

Customer Relations

2 stars Customer since 2014

Replacement parts cost more than the savings obtained

5 stars Verified customer

Quick and efficient service same day I called.

MIRASOL FAFCO SOLAR replied:

We are so glad we were able accommodate, you and rectify your issue.

Those words are music to our ears!

Please let us know if there is anything else we can do to help.

Lauren

Customer Relations

941-484-0130

4 stars Customer since 2014

Professional and knowledgable.

MIRASOL FAFCO SOLAR replied:

Hello,

We'd like to thank you for describing us with those two wonderful words!

If we can be of any other assistance please let us know.

Thank you again for the great review.

Lauren

Customer Relations

5 stars Customer since 2000

Great people to work with.

MIRASOL FAFCO SOLAR replied:

We certainly appreciate you taking the time to share your positive experience with us. Thank- you !!

Lauren

Customer Relations

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