97.2% would refer friends and family to us

5 stars Verified customer

Chian did an awesome job, as usual! Ladies, if you have thick hair, go visit Chian!

4 stars Verified customer

I was told to be there on time because I was squeezed in. My appointment didnt start until 10 minutes after I was supposed to start my appointment. I also felt like the girl who did my polish change and pedicure didnt do a very good job. I feel as though maybe she felt rushed. Also that she didnt know how to do stamps on my nails. I was a tad disappointed. Other wise the experience was fine and everyone was super nice.

2 stars Customer since 2018

The overall visit was very disappointing from the arrival to departure. The receptionist working that day should in no way be exposed to customers. This experience felt more like paying to go to a dr office to receive a lotion application that a $600 spa day. The massage therapist never asked about pressure during the massage and I've never had to apply lotion to my legs post massage. The facial was really just a $10 mud mask. There was no extraction like a normal facial. Granted I've hit some amazing spas in my time but having to ask for water after a massage was a new low. The owner of this establishment needs to shadow their employees better and ask for the services to be given to them so they see how their paying customers are receiving service. I would definitely say it's the roll of the dice for this place because the overall rating was showing 4.6 and we did not get to enjoy ant of those spa perks that day.

5 stars Customer since 2017

Thank you Rachelle! Good to see you! Haircut is perfect, as always.

2 stars Customer since 2018

At check in, the front desk personnel were not friendly and I had to ask where to wait. They did not show us to water nor inform us of what to expect, or where bathrooms are (we were scheduled for a couple of treatments). During my facial, nothing was explained and although it was relaxing there was no mention of findings. She did offer a couple of product samples at the end. Following the facial, I was offered a robe, but had to carry my personal items across the hall to the bathroom (that I found on my own), and then to the massage room. There was still no offer for water by this time. The massage started face up, with head and neck (which had just been done in my facial). I had offered that my right hamstring had been irritating and no attention/time was spent there. The pressure was light with no questioning if I would prefer more/less. Finally after the massage I had to request water.

2 stars Customer since 2018

My experience at Misbehaven Spa & Salon was a let down. Beginning with the front desk employee who offered little information and failed to offer a beverage or acknowledge that there was water and coffee available for patrons to self serve. My 90 minute massage ranged from average to below average. Never was I asked if the pressure was adequate (which it wasn't). Understandably, pairing a masseuse with a client can be difficult. However, when a male books a massage, having a masseuse strong enough to perform deep tissue work seems to be a baseline concept. While it was a beautiful renovation of the building, I will not be returning.

4 stars Verified customer

My stylist, Mikayla was awesome; very friendly and helpful. Sadly, the ladies at the front desk were not as friendly and I felt like I was somewhat of an inconvenience to them. A friendly smile would go a long way!

5 stars Customer since 2013

Angie is amazing with both hair cuts and coloring. I moved up here from Southern California and the first two people I went to in Walla Walla bleached my hair so badly much of it fell out from over processing. Angie was able to create cute styles while it grew back out and understood how to cut and color thick curly hair.

5 stars Verified customer

Morgan is excellent. Great at hair and conversation!

5 stars Customer since 2016

Mahaela is amazing!

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