96.5% would refer friends and family to us

5 stars Customer since 2022

Fast, professional, and friendly describe everyone at Modern Heating and Air - from the front desk to the onsite professional. We couldn't be happier, and look forward to a long relationship with this company. Victor repaired our AC system and made sure we were informed every step of the way. He also kept us from spending money unnecessarily. Now that's someone we can trust!

Modern Heating & Air Conditioning, LLC replied:

What a great review! Thanks, Teresa. It is our pleasure to provide exceptional customer service and look forward to maintaining your equipment. Glad to have you part of the Modern HVAC family.

4 stars Customer since 2021

Technician arrived on time. Did all the expected work.

Modern Heating & Air Conditioning, LLC replied:

Thank you for the 5 star review Ajay! We look forward to servicing your HVAC equipment in the future.

5 stars Customer since 2018

Outstanding communication beginning with front office. Telephone update calls from both office and technician.

Modern Heating & Air Conditioning, LLC replied:

Thank you for the 5 star review, Kathleen! We strive for a great customer experience from beginning to end and are glad to hear we delivered!

5 stars Verified customer

Excellent! The service person was polite and very efficient.

Modern Heating & Air Conditioning, LLC replied:

Thank you for the 5 star review!!!

5 stars Customer since 2015

Always a pleasure, always on time. Chris is very knowledgeable with excellent customer service.

Modern Heating & Air Conditioning, LLC replied:

Thank you for the 5 star review, Jason! It is a pleasure to have you as a maintenance plan customer. We look forward to having Chris service your hvac system at your next maintenance.

5 stars Customer since 2022

Starting from the young lady who scheduled my appointment. What great customer service skills. Patient and willing to accommodate me. The day of the appointment, she contacted me to say, my appointment would be delayed, which was ok. It was the communication that worked for me. Victor, the technician was great. He was in communication with me, confirming the appointment and letting me know he would be leaving soon and would arrive at my home, by a certain time. Once in my home, he worked on the AC unit and allowed me to asks as many questions, as needed and explained the process of the job. I would highly recommend Modern Heating. Good customer service is hard to find these days.

Modern Heating & Air Conditioning, LLC replied:

Thank you very much, Carmella! We appreciate you taking the time to leave this great 5 star review! We strive for an excellent customer experience and are glad to see we delivered. We look forward to servicing your hvac system again in the future. Thanks again for the opportunity!

5 stars Customer since 2022

Entire project went very smooth as Tom explained very well on timeline and what to expect through this installation. Christen and Ben work very hard in first two days. They really helped us as, we missed to clean up some pre installation set up.

I want to really give High 5s to TIm, Matt, and Aman on completing the installation and making sure house is cool and ready for us before they leave.. I am also sharing this on google and local norwalk community chat.

Modern Heating & Air Conditioning, LLC replied:

Thank you Satinderpal! We greatly appreciate you taking the time to leave such a thorough review! It was our pleasure installing your new system and look forward to maintaining it in the future.

5 stars Customer since 2021

Excellent service

Modern Heating & Air Conditioning, LLC replied:

Thank you Dennis! We greatly appreciate the 5 star review and look forward to servicing your system again!

5 stars Customer since 2021

Chris was great. He gave me some great tips on how to prolong the life of mu AC units. Modern Heating & Air conditioning is dependable, great with communication and an all around solid company. Thanks!

Modern Heating & Air Conditioning, LLC replied:

Thank you for the awesome review Michelle! We look forward to having you as a maintenance plan customer and servicing your system every season!

5 stars Verified customer

Thorough, polite, explained exactly what was going on and what was being done

Modern Heating & Air Conditioning, LLC replied:

Thank you for the 5 star review!

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