Caitlin did a fantastic job! My color is stunning - already received compliments (in one day!). Love that she doesn't try to 'sell' me services I don't want or need. SHe offers, explains, and does what I want. So much better than feeling pressured to buy something or get an additional service I don't need. Have stopped going to many places because of that. I get the attention I want, not rushed by no wasted time either, she is beginning to know me and my hair. I've been looking for years in Ashburn, always returning to DC after being disappointed, hopefully I've found someone close to home. Oh, the shampoo I received was close to those I used to get in Georgetown! A real head massage! Paige was her name. I always want Paige!!! Why don't more Ashburn salons take the key from successful city salons (New York, LA, even DC) and teach their people head massage???