95.4% would refer friends and family to us

5 stars Customer since 2021

Dr. Herrmann is EXCELLENT...could not have received better care for our very ill dog...she was so very honest...and performed all appropriate testing...will never forget our experience with her professionalism and tender care. Thank you so much Doctor...and to those of you wondering, rest assured this place is first rate to take your loved furry friends.

5 stars Customer since 2010

My pup received excellent care after a walk in the park ended up with a foxtail in his eye. I highly recommend Monterey Peninsula Veterinary Emergency Hospital.

5 stars Customer since 2021

Very friendly and helpful staff , even at 9pm. Doctor took care of our Boy and we picked him up the next morning with precise instructions for his care. Willy is doing great.

5 stars Customer since 2018

Saved our dog’s life with accurate diagnosis and emergency surgery.

We are so grateful!

2 stars Customer since 2021

I took our 7 month old puppy who became acutely unwell with cough lethargy and fever to this facility late in the evening after being unable to be seen at the other emergency vet .

The tech in the evening was great - kind and attentive. The vet seemed efficient and competent. We were sent home with antibiotics and a cough med. Our puppy’s condition deteriorated markedly over the next few hours - she had almost constant cough and was coughing up mucus everywhere . She could not rest and started vomiting - my concern was she couldn’t keep her meds down . I called at 3 am and the tech that answered was rude and uncaring . Tried to tell me this was normal . This was far from normal - my dog was in respiratory distress . I videotaped her in respiratory distress but they didn’t want to see it and didn’t appear to care . After puppy started coughing out mucus containing blood 2 hours later I took her back . The tech was rude when I arrived - I started to tell her what had been happening with puppy in the 2 hours since I’d called only to be cut off by her saying “ you already told me that !”

I had been up with our pup all night by this time and was shocked . The vet was no better - basically downplayed what I described - REFUSED to look at the video of her displaying the concerning symptoms she’d had for hours ! What kind of vet is that ? Animals will often display calmer behavior in clinic due to adrenaline release so owner description and ideally video is a valuable tool for medical providers. Basically the vet gave her a shot of an effective cough med that also allowed puppy to sleep for the first time since her illness began 18 hours before .If only she had listened to my report the first time I took puppy and given her the effective med via the most effective route then we would have avoided all the suffering and stress that affected the whole family . Thankfully puppy is on the mend and I will follow up with her regular vet . I will never go back to this clinic . My 2 stars are for the tech on the pm shift and the fact they were able to see us quickly .

On a side note the vet seemed most concerned with pups build which was described as lean normal by our 2 other regular vets - she said she was thin and had weighed in at 25 lbs . Her last weight at our regular vet was 27 lbs -a 2 lb weight loss is of concern . Well when I brought her back that at 530 for the recheck her weight was recorded at 27.2 lbs ? For an emergency clinic this is concerning that they can’t measure weights accurately - as medication doses are weight based .

4 stars Customer since 2020

Very knowledgeable and quick to provide proper care

5 stars Customer since 2008

Dr Herman and staff were wonderful. Fast efficient

We only go when she is vet on call.

5 stars Verified customer

Very efficient

5 stars Customer since 2019

Great veterinary care here. In addition to the quality veterinary tech ibis a providing excellent care-based service, the vets take the time to speak with you at each visit and answer any questions on the spot. I have been going here for two years and have had only great experiences.

1 stars Customer since 2020

After my cat was taken inside, I received a call from the vet while I was waiting in my car outside. The vet asked me “what’s wrong with Ren (my cat)” multiple times. If I could answer that I wouldnt have brought my vaguely miserable animal over from an hour away. He was “diagnosed” as perhaps nauseous and sent home immediately with bland food and anti-acid medicine for $180. I found out two days later myself that the poor cat’s tongue is not well, and he cant eat for almost three days. Why isnt a mouth problem found at your vet? How hard can that be? I wouldnt know because im not supposed to be the professionals here, but some HELP from what appears to be a sting or bite on my cats tongue would have been nice for the urgency and money I paid to you. Ren says thanks a lot.